Photography FAQ
What to know before we create.
Straight answers about booking, payment, image selection, retouching, delivery, travel, and rescheduling with EyesOpen Photography.
A clear process from inquiry to gallery.
How do I reserve a session?
Choose an available session through the booking page. Custom events, weddings, travel, and production assignments begin with an email or phone consultation followed by a proposal, contract, and invoice.
Is payment required to hold the date?
Yes. A session is not reserved until the required payment or retainer and signed agreement are received. The exact amount and due dates appear during booking or in your custom proposal.
What happens after I book?
You receive confirmation and planning guidance. Depending on the session, we discuss purpose, location, wardrobe, timeline, people involved, and how the photographs will be used.
Do you help with posing?
Yes. Direction for posture, hands, expression, movement, and group arrangement is included throughout portrait and headshot sessions.
How many photographs are included?
The included quantity is listed with each session. Portrait clients select their included favorites from a private proof gallery. Event coverage is delivered according to the package or custom proposal.
What does fully retouched mean?
It includes professional color and exposure refinement, cropping, skin cleanup, stray-hair and clothing-lint cleanup, and removal of minor background distractions. Complex compositing, body reshaping, major object removal, or background replacement requires a custom quote.
Can I purchase additional photographs?
For applicable portrait sessions, additional fully retouched photographs are $35 each, 5 for $150, or 10 for $250 unless your proposal states otherwise.
When will my gallery be delivered?
Standard delivery timing appears with the package or proposal. Event coverage commonly delivers within 7–10 business days, with 48-hour and 24-hour priority options available on selected packages.
What if I need to reschedule?
Contact EyesOpen as soon as possible. Weather, illness, venue changes, and other circumstances are handled according to the rescheduling and cancellation terms in your booking agreement.
Do you travel?
Yes. EyesOpen serves Kalamazoo and Detroit, and considers regional or destination assignments. Travel time, mileage, lodging, permits, and location fees are quoted when applicable.
Can I use the photographs for my business?
Business and marketing usage is included or licensed according to the service and agreement. Tell EyesOpen how the photographs will be used so the correct rights and deliverables are included.
See the sessions or ask a question.
The right package depends on the people, purpose, schedule, location, and delivery deadline.
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